Last updated: 3 March 2026

Orders containing Too Long: Spring 2026 are now being prepared for dispatch. Changes to your order, including but not limited to shipping address changes and cancellations, are no longer possible.

Our fulfilment providers' current aim is to dispatch all orders by 9 March 2026.

Please see the table below for delivery aims of our couriers.

All physical orders are being sent tracked. You'll receive further updates on your tracking number as soon as your parcel is scanned in by the courier. Please keep an eye out for your tracking number as your local courier may require additional information to complete delivery.

Digital Too Long: Spring 2026 orders are due to be fulfilled on 9 March 2026. Please keep an eye out on your email for a link to the download page.

The table below is only provided for guidance and may not reflect actual delivery times.

Royal Mail 24 Tracked delivery aim is not guaranteed to the following postcodes and areas: most of the Scottish Highlands, any remote areas, including nearly all AB, IV, KW, LA, PA, PH, BT, CA18 - CA27, HS1 - HS9, IM, TR21 - TR25, ZE postcodes.

Longer delivery times are expected for remote areas or areas with general unavailability of postal services. 

International Tracked is available in select countries. 

We are no longer able to make changes to your shipping address.

International orders
Orders going internationally can take a little longer. They can sometimes get delayed in customs. We advise keeping an eye on any tracking information that you have been provided with.

Parcels going to some countries (including but not limited to: Mexico, Colombia, Brazil, Chile, Israel, South Africa, Romania, Bulgaria) are occasionally taking in excess of 12 weeks to be delivered. Unfortunately we have no control over these parcels and how quickly they are passed through customs.

Customs & international import charges
VAT is due on all commercial goods imported into the EU regardless of their value. We are part of the IOSS which means that, for orders not exceeding €150, we collect the VAT for you and pay that to the relevant local tax authorities, meaning you don't have to pay it on delivery.

Shipments sent outside the UK to any other shipping destinations may also incur additional charges for customs clearance and these are payable by you, the customer. We have no control over these charges and are unable to reimburse any costs incurred regardless of the circumstances. For details of customs charges please consult your local customs authorities for the latest rates.