Orders

1. What is the expected delivery time?

The delivery time is indicated in our Shipping policy. Please note that due to customs clearance, the delivery time may be slightly longer.

In addition, all products are currently on backorder (apart from the 2023 edition), and will ship 1 August 2024.

2. Who do you use to deliver the newspaper?

For domestic orders, we use Royal Mail. For international orders, Royal Mail uses their international partners - usually, the national postal company/organisation of your country.

3. Where do you deliver to?

We deliver in all countries that Royal Mail is able to deliver to.

We are currently unable to fulfil shipments to the following destinations: Afghanistan, Cuba, Iran, North Korea, Russia, Somalia, Syria, United Arab Emirates, Ukraine (Donetsk, Luhansk, Crimea) and Yemen. 

This is due to a lack of shipment options or sanctions imposed by United Kingdom, United States, or the European Union.

4. How are taxes and duties calculated?

For countries in the European Union*, we will collect all duties and taxes due at checkout. This means that you should not have any additional charges due upon delivery.

For other countries, duty and tax charges may be applicable upon delivery, and we are unable to collect those at checkout at this time.

* Countries in the European Union are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

5. How do I change my address?

Please email us at hello@tldrnews.co.uk before your order is fulfilled.

6. How do I add more items to the cart?

You can add more items to the cart by completing your purchase and placing another order. Adding more than item in your cart will significantly increase your shipping prices.

Subscriptions

1. How do subscriptions work?

By subscribing to Too Long, you subscribe to a continuous delivery of Too Long newspapers at a discount. We will only charge you every four months and we will notify you of any price changes.

2. How do I manage my subscription?

You can manage your subscription by clicking on the "Manage Subscription" button in the menu bar. You can choose to pause, skip, cancel, or restart your subscription.